DhubSME Technologies Terms of Service

Introduction

The terms of service herein govern the use of services provided by DhubSME Technologies (“DhubSME”). Violation of these terms may result in suspension or termination of your service. In the event of a dispute between you and DhubSME regarding the interpretation of these terms, DhubSME's interpretation, in its reasonable commercial judgement, shall govern.

The following are the terms of agreement that govern the relationship between you and DhubSME. DhubSME provides an online platform that helps businesses track their inventory, sales, and revenue. DhubSME reserves the rights to suspend or cancel a customer's access to any or all services provided by DhubSME when an account is deemed to have violated the terms of service.

Privacy Guarantee

DhubSME guarantees client contact information is securely stored and no sharing of such information with third parties. See DhubSME's privacy policy to learn more.

Technical Support

DhubSME provides 24 hours support, all-year-round. Avenues of communication are at the moment limited to calls, SMS, and emails.

Payments

DhubSME accepts payments via Lipa Na Mpesa for our clients in Kenya, and other payment methods such as card payments, Google Pay, and PayPal, among others, for clients outside Kenya.

Services are provided for a specified period based on the selected subscription plan and should be renewed before the period expires. You can always check the subscription expiration date on the Billing page.

If not renewed by expiry date, your service will then be suspended. Access to the service can then be provided only if renewal is done in full.

Limitation of Liability

The services offered by DhubSME are being provided on an ‘AS IS’ basis and DhubSME expressly disclaims any and all warranties, whether express or implied, to the fullest extent permitted or authorized by law. Without limitation of the foregoing, DhubSME expressly does not warrant that the DhubSME platform will meet your requirements, function as intended, or that the use of the provided services will be uninterrupted or error free.

Refund Policy

DhubSME does not offer refund for any services offered.

Amendments to the Terms of Service

DhubSME reserves the right to amend or modify these terms of service at any time.

Contact Us

You can contact us using the following: