DhubSME Technologies Privacy Policy

Introduction

Your privacy is important to us. This privacy policy explains the personal information DhubSME Technologies (“DhubSME”) collects, how DhubSME processes it, and for what purposes.

Collection of Information

We collect your personal information with your knowledge and consent when you do any of the following (not an exhaustive list):

Register on our site, in this case we collect publicly available information regarding your email account that includes your name, email address, and the image associated with your account.
Contact DhubSME with a query regarding products and services offered by the platform or a complaint.
Respond to or participate in a survey, marketing promotion, prize competition or special offer.

Information Collected

The information we collect and store about you includes but is not limited to the following:

Your name, email, and image associated with your email account.
Limited transaction information when you pay for the services offered by DhubSME. Phone numbers used to pay for the services are not stored on the database.
Your contact with us, such as when you: call us or interact with us through social media, and email.

Use of Information

We may use and analyze your information for the following purposes:

To facilitate account creation and signing in to the DhubSME platform.
Personalizing your experience when you are using the DhubSME platform.
Processing payments for products and services that you lease from DhubSME.
Responding to any of your queries or concerns.
To comply with any legal, governmental or regulatory requirement or for use by our lawyers in connection with any legal proceedings.

Disclosure of Information

Any disclosure of your information shall be in accordance with applicable law and regulations. DhubSME shall assess and review each application for information and may decline to grant such information to the requesting party.
We shall not release any information to any individual or entity that is acting beyond its legal mandate.
We will inform you before sharing your personal data with any third party.

Protecting your Information

We implement various security measures to maintain the safety of your personal information when you register with us.

The security measures include password protected databases, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the internet securely.

We do not store your private information such as your phone numbers on our servers or databases.

Employees do not have access to your sign in details, or your payment information when you renew your subscription. Everything is handled automatically by the platform.

The Use of Cookies

We may store information (using “cookies”) on your computer when you visit our websites. The type of information gathered is not personally identifiable and includes the IP address, the date and time of your visit, the pages you browsed and whether they were delivered successfully. Such information may help us understand how you use our products and services and for purposes of improving your user experience.

Amendments to the Privacy Policy

DhubSME reserves the right to amend or modify this policy at any time.

Contact Us

You can contact us using the following: